Managed Cybersecurity Services
Integrated Network delivers enterprise-grade managed cybersecurity services for telecommunications operators, Internet Service Providers (ISPs), government entities, and organisations operating mission-critical digital infrastructure.
Our services are supported by a distributed network of cybersecurity engineers, network specialists, and technical experts located across multiple countries. This international delivery model enables Integrated Network to provide responsive, scalable, and regionally accessible cybersecurity support across different operational environments and time zones.
Our managed cybersecurity services are structured across multiple service levels, allowing organisations to select the level of monitoring, management, technical intervention, and strategic support that best reflects their operational requirements, cybersecurity maturity, risk profile, and internal capabilities.
Service Level 1 – Security Monitoring & Technical Support
Level 1 provides the foundational cybersecurity monitoring and operational support required to maintain visibility across an organisation’s security environment.
This service is suitable for organisations that already operate their own cybersecurity platforms but require additional technical resources to monitor systems, investigate alerts, perform routine security administration, and support day-to-day operations.
Services may include:
• Security event and alert monitoring
• Initial security incident identification and triage
• Basic SOC operational support
• SIEM monitoring and administration
• Firewall monitoring and configuration support
• Intrusion Detection and Prevention System monitoring
• Endpoint security monitoring
• Antivirus and malware alert monitoring
• User and access-related security support
• Security ticket management
• Routine configuration checks
• Security log review
• Technical troubleshooting
• Escalation of critical cybersecurity events
• Periodic operational reporting
Integrated Network engineers work alongside the customer’s internal IT and cybersecurity teams, providing additional operational capacity while ensuring that significant incidents are identified and escalated rapidly.
Service Level 2 – Managed Security Operations
Level 2 extends beyond monitoring by providing active management of cybersecurity infrastructure, security incidents, vulnerabilities, and operational risks.
This service is designed for organisations seeking to outsource significant elements of their cybersecurity operations while maintaining internal governance and management control.
Services include all Level 1 capabilities, together with:
• 24/7 security monitoring
• Security Operations Centre support
• Advanced event investigation and correlation
• SIEM management and optimisation
• Security policy configuration
• Firewall rule management
• IDS/IPS management
• Endpoint Detection and Response management
• Vulnerability scanning
• Vulnerability assessment
• Patch management coordination
• Security configuration reviews
• Security hardening
• Threat intelligence monitoring
• Identity and Access Management support
• Privileged-access monitoring
• Email security management
• Web security monitoring
• Security incident investigation
• Remediation coordination
• Monthly security performance reporting
At this level, Integrated Network becomes an extension of the customer’s cybersecurity team, managing security technologies and operational processes while helping reduce the workload on internal IT resources.
Service Level 3 – Advanced Cyber Defence & Incident Response
Level 3 provides advanced cybersecurity capabilities for organisations operating highly critical, complex, or distributed infrastructures.
This service level is particularly suitable for telecommunications operators, ISPs, government organisations, financial institutions, and enterprises requiring proactive defence against sophisticated cyber threats.
Services include all Level 1 and Level 2 capabilities, together with:
• Advanced threat detection
• Threat hunting
• Behavioural security analytics
• Advanced malware analysis
• Digital forensic support
• Incident containment and eradication
• Root-cause analysis
• Security breach investigation
• Compromise assessment
• Advanced threat intelligence
• Attack-path analysis
• Cybersecurity risk prioritisation
• Advanced vulnerability management
• Penetration-testing coordination
• Security architecture review
• Cloud-security monitoring
• Network traffic analysis
• Detection-rule development and optimisation
• Use-case development for SIEM platforms
• Security automation and orchestration support
• Incident-response planning
• Cyber crisis escalation procedures
• Post-incident reviews and improvement plans
Our specialists support customers throughout the entire incident lifecycle, from detection and investigation through containment, remediation, recovery, and post-incident improvement.
For major incidents, Integrated Network can mobilise specialist engineering resources remotely or on-site according to the customer’s service agreement and operational requirements.
Service Level 4 – Cybersecurity Governance, Risk & Strategic Advisory
Level 4 provides strategic cybersecurity management and advisory services designed to complement operational security capabilities.
This level is intended for organisations that require executive-level visibility, governance support, risk management, regulatory alignment, and longer-term cybersecurity planning.
Services may include:
• Cybersecurity maturity assessments
• Cybersecurity risk assessments
• Security governance reviews
• Cybersecurity strategy development
• Security policy development and review
• Regulatory and compliance readiness
• Information-security risk management
• Third-party cybersecurity risk assessments
• Vendor security assessments
• Security architecture advisory
• Business continuity and cyber-resilience planning
• Incident-response governance
• Cyber crisis-management planning
• Security awareness programme development
• Executive cybersecurity reporting
• Cybersecurity KPI and KRI development
• Cybersecurity roadmap development
• Technology lifecycle planning
• Security investment prioritisation
• Management and board-level cybersecurity advisory
Integrated Network works with senior management, technology teams, and cybersecurity stakeholders to strengthen governance structures and ensure that cybersecurity investments remain aligned with organisational objectives and operational risks.
Telecom & ISP Cybersecurity Services
Telecommunications operators and Internet Service Providers operate some of the most complex and critical digital infrastructures. Integrated Network provides specialised cybersecurity services designed specifically for these environments.
Our technical teams can support:
• Telecom core networks
• IP/MPLS infrastructure
• Internet gateways
• Data centres
• Cloud platforms
• Virtualised network infrastructure
• Network Functions Virtualisation environments
• Edge infrastructure
• Enterprise customer networks
• Customer-facing digital platforms
• DNS and Internet infrastructure
• Security gateways
• Firewalls and security appliances
• Remote-access infrastructure
• Network-management environments
Our engineers are experienced in multi-vendor environments and can support customers operating technologies from leading global cybersecurity, networking, cloud, and infrastructure vendors.
Vulnerability & Risk Management
Integrated Network provides continuous vulnerability and risk-management services designed to identify weaknesses before they can be exploited.
Services include:
• Vulnerability scanning
• Vulnerability validation
• Risk classification
• CVE assessment
• Configuration vulnerability analysis
• Security hardening recommendations
• Patch-priority assessment
• Remediation tracking
• Risk acceptance documentation
• Periodic vulnerability reporting
Vulnerabilities can be prioritised according to technical severity, asset criticality, exposure, exploitability, and potential business impact.
This enables organisations to focus remediation resources on the vulnerabilities presenting the greatest operational and cybersecurity risks.
Incident Response Services
Integrated Network provides rapid technical assistance when cybersecurity incidents occur.
Incident response services include:
• Initial incident assessment
• Incident classification
• Technical investigation
• Containment
• Malware identification
• Evidence preservation
• Root-cause analysis
• Eradication
• System recovery support
• Service-restoration coordination
• Post-incident analysis
• Corrective-action recommendations
Our incident-response approach is designed to minimise disruption, reduce recovery time, protect critical services, and prevent similar incidents from recurring.
Flexible Service Delivery
Integrated Network provides flexible service-delivery models according to customer requirements.
Services can be delivered through:
• Fully managed cybersecurity services
• Co-managed cybersecurity services
• Remote cybersecurity support
• On-site engineering support
• Dedicated cybersecurity engineers
• Shared technical resources
• Project-based cybersecurity services
• Annual managed-service agreements
• Emergency incident-response services
Customers may select individual services or combine multiple service levels into a customised cybersecurity programme.
International Engineering Coverage
Integrated Network’s distributed engineering model provides access to cybersecurity engineers and technical specialists across different countries and regions.
This enables customers to benefit from:
• Extended support coverage
• Regional engineering availability
• Remote and on-site technical assistance
• Access to specialised expertise
• Faster escalation of complex incidents
• Multi-vendor technical capabilities
• Flexible resource allocation
• Reduced dependency on a single local engineering team
Our international delivery capability is particularly valuable for telecommunications groups, multinational organisations, and service providers operating networks across multiple countries.
Protect. Monitor. Detect. Respond. Recover. Improve.